At Amelthea, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with Japan’s Act on the Protection of Personal Information (APPI), the EU General Data Protection Regulation (GDPR), and other applicable international privacy laws.

1. Information We Collect

We may collect and process the following types of information:

(a) Personal Information

• Name, email address, phone number, and mailing address
• Company name (if applicable)
• Country of residence
• ID or business registration documents (when required for transactions)

(b) Transactional Information

• Vehicle purchase or inquiry details
• Payment method and transaction records
• Shipping information and export documentation

(c) Technical and Usage Data

• IP address, browser type, operating system, and device identifiers
• Website usage data collected through cookies, analytics tools, or similar technologies

2. How We Use Your Information

We process your personal information for the following purposes:

• To provide and manage our vehicle export services
• To process transactions, shipping, and customs documentation
• To respond to your inquiries and provide customer support
• To send you updates, promotions, and marketing information (only with your consent)
• To improve our website, user experience, and product offerings
• To comply with legal, regulatory, and tax obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your information based on one or more of the following legal grounds:

• Consent: You have given consent for specific purposes.
• Contractual Necessity: Processing is necessary to perform a contract with you.
• Legal Obligation: Processing is required by law.
• Legitimate Interests: Processing is necessary for our legitimate business purposes, such as improving services or preventing fraud.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site performance.
Cookies help us:

• Remember your preferences
• Analyze website traffic
• Provide personalized content

You may disable cookies in your browser settings. However, certain parts of the website may not function properly without them.

5. Information Sharing and Disclosure

We do not sell or rent your personal data.
We may share your information only with:

• Business partners such as shipping agents, inspection companies, and customs brokers
• Service providers who manage our website, hosting, or payment systems
• Legal authorities if required by law or for fraud prevention

All third parties are required to handle your data securely and use it only for the purpose agreed upon.

6. Data Transfers Outside Japan

Your personal data may be transferred to countries outside Japan, including the EEA and other regions where we operate.
In such cases, we ensure that appropriate data protection safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Compliance with APPI’s cross-border data transfer requirements
• Adequate data protection standards recognized by the Personal Information Protection Commission (PPC)

7. Data Retention and Security

We retain your data only for as long as necessary to fulfill the purposes stated in this policy or as required by law.
All personal information is stored securely using technical and organizational measures to protect against loss, unauthorized access, alteration, or disclosure.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access your personal data we hold
• Request correction or deletion
• Request restriction of processing
• Object to processing for legitimate reasons
• Withdraw consent at any time
• Request data portability (for EU residents)

To exercise any of these rights, please contact us using the details below.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately for removal.

10. Contact Information

For any questions, data access requests, or privacy concerns, please contact us

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business or legal obligations. Updates will be posted on this page with a revised “Effective Date.”